The Hôtel Ermitage is committed to a policy of respecting and maintaining high standards of ethics and in particular the protection of personal data. As part of its activities, the Hôtel Ermitage collects and processes personal data.

Hôtel Ermitage has put in place the necessary technical and organizational means to protect the personal data it processes. The purpose of this policy is to present the commitments made by the Hôtel Ermitage in terms of the protection of personal data.

The information that the Hôtel Ermitage will collect comes from the voluntary registration of the personal information provided by the customer, allowing him to receive documentation by you. They constitute the customer file for establishing operations relating to the management and prospecting of customers.

The Hôtel Ermitage

Our website address is: https://www.hotel-ermitage-avignon.en/

Consult our legal notices.

Use of personal data collected

Contact Forms

We store the information provided through our contact forms in order to be able to respond to your request.
We use reCAPTCHA to filter spam, more information about the privacy of this service.


If you leave a comment on our site, you will be offered to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you post another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be automatically deleted when you close your browser.

When you log in, we will set up a number of cookies to save your login information and screen preferences. The lifespan of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your connection cookie will be kept for two weeks. If you log out of your account, the connection cookie will be deleted.

By modifying or publishing a post, an additional cookie will be saved in your browser. This cookie does not include any personal data. It just shows the ID of the post you just edited. It expires after a day.

Content embedded from other sites

The pages of this site may include embedded content (eg videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor were to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have a connected account on their website.

Statistics and audience measurements

hotel-ermitage-avignon.en uses the following audience measurement tools: Google Analytics, Matomo (Piwik)

Use and transmission of your personal data

How long is your data stored

All users can view, edit, or delete their personal information at any time (except their username ice). Site managers can also view and edit this information.

The rights you have over your data

You can request to receive a file containing all the personal data that we hold about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons.

Transmission of your personal data

This information is neither sold nor communicated to third parties and is strictly reserved for the internal uses described on this page. Visitor comments and forms can be checked using an automated spam detection service.

Contact information

Contact forms